- Alignment: When everything lines up, there are no contradictions to cause disagreement.
- Amplification: Make the important bits bigger and other bits smaller.
- Appeal: If asked nicely, we will follow the rules we have made for ourselves.
- Arousal: When I am aroused I am full engaged and hence more likely to pay attention.
- Association: Our thoughts are connected. Think one thing and the next is automatic.
- Assumption: Acting as if something is true often makes it true.
- Attention: Make sure they are listening before you try to sell them something.
- Authority: Use your authority and others will obey.
- Bonding: I will usually do what my friends ask of me, without negotiation.
- Closure: Close the door of thinking and the deal is done.
- Completion: We need to complete that which is started.
- Confidence: If I am confident, then you can be confident.
- Confusion: A drowning person will clutch at a straw. So will a confused one.
- Consistency: We like to maintain consistency between what we think, say and do.
- Contrast: We notice and decide by difference between two things, not absolute measures.
- Daring: If you dare me to do something, I daren't not do it.
- Deception: Convincing by trickery.
- Dependence: If you are dependent on me, I can use this as a lever to persuade you.
- Distraction: If I distract your attention, I can then slip around your guard.
- Evidence: I cannot deny what I see with my own eyes.
- Exchange: if I do something for you, then you are obliged to do something for me.
- Experience: I cannot deny what I experience for myself.
- Fragmentation: Break up the problem into agreeable parts.
- Framing: Meaning depends on context. So control the context.
- Harmony: Go with the flow to build trust and create subtle shifts.
- Hurt and Rescue: Make them uncomfortable then throw them a rope.
- Interest: If I am interested then I will pay attention.
- Investment: If I have invested in something, I do not want to waste that investment.
- Logic: What makes sense must be true.
- Objectivity: Standing back decreases emotion and increases logic.
- Passion: Enthusiasm is catching.
- Perception: Perception is reality. So manage it.
- Pull: Create attraction that pulls people in.
- Push: I give you no option but to obey.
- Repetition: If something happens often enough, I will eventually be persuaded.
- Scarcity: I want now what I may not be able to get in the future.
- Similarity: We trust people who are like us or who are similar to people we like.
- Specificity: People fill in the gaps in vague statements.
- Substitution: Put them into the story.
- Surprise: When what happens is not what I expect, I must rethink my understanding.
- Tension: I will act to reduce the tension gaps I feel.
- Threat: If my deep needs are threatened, I will act to protect them.
- Trust: If I trust you, I will accept your truth and expose my vulnerabilities.
- Understanding: If I understand you, then I can interact more accurately with you.
Elementary propositions for leisure read and to evoke interest in deeper follow-ups.
Monday, October 22, 2007
Persuasion principles
from http://changingminds.org/principles/principles.htm
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