Friday, September 28, 2007

Design Principles of Online Communities: Kollock

This is dated 1996.

  • Axelrod's (1984) requirements for the possibility of cooperation:
    • Arrange that individuals will meet each other again
    • They must be able to recognize each other
    • They must have information about how the other has behaved until now
  • Ostrom's (1990) design principles of successful communities:
    • Group boundaries are clearly defined
    • Rules governing the use of collective goods are well matched to local needs and conditions
    • Most individuals affected by these rules can participate in modifying the rules
    • The right of community members to devise their own rules is respected by external authorities
    • A system for monitoring members' behavior exists; this monitoring is undertaken by the community members themselves
    • A graduated system of sanctions is used
    • Community members have access to low-cost conflict resolution mechanisms
  • Godwin's (1994) principles for making virtual communities work:
    • Use software that promotes good discussion
    • Don't impose a length limitation on postings
    • Front-load your system with talkative, diverse people
    • Let the users resolve their own disputes
    • Provide institutional memory
    • Promote continuity
    • Be host to a particular interest group
    • Provide places for children
    • Confront the users with a crisis

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